1. Delivery Coverage

meshwallcaddy process and dispatch orders to destinations across Europe. All orders are fulfilled and delivered in cooperation with recognized courier logistics providers, including priority services from DHL, FedEx, and UPS.

2. Processing and Transit Times

Order Processing Time: Orders are processed and dispatched within 1 to 2 business days after receipt of payment.
Estimated Shipping Time: Delivery typically takes between 3 to 8 business days following dispatch.

Please note that transit times are estimates provided by carrier partners and may vary due to factors beyond reasonable operational control, such as seasonal high volumes or regional logistical interruptions.

3. Order Tracking and Status Notifications

Upon dispatch, automated notification emails are transmitted to the email address provided at checkout. These updates inform customers of key logistics milestones, including:
Confirmation of order dispatch and tracking assignment
Arrival at carrier sorting facilities
* Out-for-delivery status with local logistics partners

Customers are responsible for providing an accurate and fully deliverable email address and delivery address during checkout to ensure receipt of tracking notifications and successful delivery.

4. Delayed or Delayed-in-Transit Shipments

If a shipment exceeds the standard delivery window:
1. An official investigation will be initiated with the respective carrier to determine the precise status of the package.
2. Based on the findings of the carrier’s investigation, meshwallcaddy will arrange for either a complete refund or a replacement shipment.

Customers experiencing transit delays beyond the expected timeframes are encouraged to contact meshwallcaddy customer support at mesh@meshwallcaddy.com with their order details.

5. Address Accuracy and Failed Deliveries

Customers must ensure that all recipient details, address fields, and contact information are complete and correct prior to finalizing an order. meshwallcaddy shall not be held responsible for delayed, misrouted, or failed deliveries arising from incorrect or incomplete information provided at the time of purchase.

If a package is returned due to incorrect address information provided by the customer or repeated failed delivery attempts, any additional re-dispatch charges remain the responsibility of the customer.

6. Customs, Taxes, and Duties for European Deliveries

Orders delivered within the European single market area are fulfilled in compliance with applicable European trade regulations. Customers remain responsible for any applicable local taxes or charges assessed at the point of delivery in accordance with regional jurisdiction rules.

7. Contact Information

For inquiries regarding shipment status, tracking, or delivery issues, please reach out to:
Customer Support Email: mesh@meshwallcaddy.com
Website: www.meshwallcaddy.com